Privacy policy

This Privacy Policy applies to personal and other information that may be collected when you interact with the SportsBroker enterprise, which consists of Sport Brokers (UK) Limited and its affiliates, including their respective businesses and operations (collectively, "SportsBroker").

Protecting the privacy and security of Your personal information is a priority at SportsBroker, and We believe that a single, comprehensive privacy policy that is straightforward and clear is in the best interests of Our customers and Our businesses. Personal information is sometimes referred to as personal data in certain jurisdictions.

SportsBroker reserves the right to modify or amend this Privacy Policy at any time.

You will be notified of any material changes to this Privacy Policy which are less protective of customer information prior to such changes becoming effective. We may notify You of these changes by email reminders, by notice on this site, in-app notifications, push notifications or by other acceptable means. Such modifications will only apply to information collected on, or after, the date of the modification.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sport Brokers (UK) Limited, 66 Bootham, York, YO30 7BZ, England. For the purpose of the GDPR, the Company is the Data Controller.
You or Your means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You or Your can be referred to as the Data Subject or as the User as you are the individual using the Service.
Application means the software program provided by the Company downloaded by You on any electronic device, named SportsBroker.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access Our Service or parts of Our Service.
Website refers to SportsBroker, accessible from sportsbroker.com
Service refers to the Application or the Website or both.
Country refers to: United Kingdom.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Facebook Fan Page is a public profile named 'SportsBroker' specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/SportsBrokerHQ/
Personal Data is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally

identifiable information may include, but is not limited to:

First name and last name
Date of birth
Address
Phone number
Date of birth

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Usage of your Personal Data

Below You will find answers to the following frequently asked questions about how We collect, use and share Your personal information:

What is the personal information that We collect?
Why do We collect personal information?
How do We collect Your personal information?
How do We use personal information?
With whom do We share personal information?
How do We secure personal information?
How do We respect Your choices about Your personal information?
Does SportsBroker sell My personal information under the customary definition of sale?
Whom do I contact if I have questions or concerns?
What other information about SportsBroker's Privacy Policy would I want to know?

1. What is the personal information that We collect?

Depending on how You choose to interact with SportsBroker, We may collect personal information from You, for example Your name, e-mail address, billing address, phone number, debit card or bank account information, date of birth and other persistent identifiers that can be used to personally identify You. We may also collect other personal information regarding Your interaction with SportsBroker Websites and Apps, including usage information, team, competition and other sports related preferences, trading behaviour, the items that You browse, read, view and otherwise access, and Your geographic location. We do not store Your debit card or bank account information.

2. Why do We collect personal information?

We collect Your personal information in an effort to provide You with a superior customer experience and product, and as necessary, to administer Our business. It allows Us to provide You with easy access to Our products and services, with a particular focus on game-related information that may be of most interest to You. For more information as to why We collect personal information, please see the section below entitled: "How do We use Your personal information?"

Your personal information also allows us to communicate with You about special offers, promotions, and other marketing programs and news that may be of interest to You, in a way that is intended to be interesting to You on a personal basis. It may also enable us to provide information that broadens Your knowledge of the SportsBroker Service and educates in a way that is intended to increase the enjoyment gained from usage of the SportsBroker Service. You always have the opportunity to unsubscribe from promotional emails by following the instructions included in each marketing email or by changing Your preferences in Your account.

3. How do We collect Your personal information?

(a) Information that You provide to us

As a general matter, you can browse the publicly available sections of SportsBroker Websites without submitting Your personal information to us, although We may receive and collect certain personal information automatically, as outlined in Section 3(b) of this Privacy Policy, including site analytics regarding Our websites, information Your Internet browser automatically sends when You visit Our websites, and information collected by cookies.

However, there are a number of circumstances in which You may need to provide us with Your personal information.

The most common of these circumstances include:

- Creating an account in order to partake in the SportsBroker service

- Using SportsBroker Apps and Websites

- Contacting customer service

- Entering contests

- Signing up for promotional communications

- Signing up for educational communications

For Your convenience, We have provided a summary description of each of these circumstances below:

Creating an account in order to partake in the SportsBroker service

In order to partake in the complete SportsBroker offering You are required to open a password-protected account on the SportsBroker platform and in doing so are required to provide Us with personal information when You do so. We will store and use this information to administer the programs and services in which You choose to participate, to verify Your identity and insure You meet any legal or statutory obligations, and as permitted by this Privacy Policy.

Using SportsBroker Websites and Apps

SportsBroker Websites and Apps may provide You with the ability to enter (either directly, or by authorising SportsBroker to access the information from a third party such as a social networking site or application) certain information such as Your personal preferences around sports including types of sports, sports competitions, teams, players and team staff in order for Us to tailor the SportsBroker experience to

Your personal tastes.

Contacting Customer Service

When You contact customer service, We may ask You to provide, or confirm, personal information so that We can ensure Your account security, Our legal obligations and also to better serve You.

Entering contests

If You enter a contest We offer, We may ask You to provide personal information so that We can consider Your entry and, if You win, so that You may redeem Your prize.

Signing up for promotional communications

If You sign up to receive promotional communications or notifications from Us, We may ask You to provide personal information so that We can provide these to You.

(b) Information collected

There are circumstances in which We automatically receive and collect information from You. The most common sources of this information include:

- Customer Verification and Compliance

- Web server logs

- Cookies

- Pixel tags or clear GIFs

- Third-party web analytics services

- Targeted advertising

- Email Marketing

- Customer Relationship Management

- Facebook Fan Page

- Facebook Insights

- Your Device or Apps You use

- Geolocation, including general and precise location information

- Social media sites

- Business partners, contractors, and other third parties

For Your convenience, We have provided a summary description of each of these circumstances below:

Customer Verification and Compliance

TransUnion

We use TransUnion for the purposes of customer identity and age verification, affordability checks and legal compliance. Data is both shared with and obtained from TransUnion. Further information on the activities of TransUnion are available on the TransUnion privacy policy page located here - https://www.transunion.co.uk/legal-information/bureau-privacy-notice

Sumsub

We use Sumsub for the purposes of customer identity and age verification, affordability checks and legal compliance. Data is both shared with and obtained from Sumsub. Further information on the activities of Sumsub are available on the Sumsub privacy policy page located here - https://sumsub.com/privacy-notice-service/

Web server logs

When You visit a SportsBroker App or Website, Our web servers may automatically log information that Your browser sends us. For example, We may receive and collect: the name of the domain and host from which You access the Internet; the Internet Protocol (IP) address of the computer You are Using; the date and time You access the SportsBroker App or Website; and the Internet address of the website from which You linked directly to the SportsBroker Website. We may also collect information regarding search queries run on the SportsBroker Website. We use this information to monitor the usage of the SportsBroker Apps and Websites and as necessary for Our business.

Cookies

Like many online businesses, We and/or Our third-party providers use cookies to recognise You as You use or return to the SportsBroker Websites. This is done so that We can personalise and enhance Your browsing and SportsBroker experience.

"Cookies" are small files that are placed in Your browser to collect information about Your activities on a SportsBroker Website. Cookies help us to: (1) speed navigation and provide You with content that is tailored to You; (2) remember information You gave Us so that You do not have to re-enter it; (3) determine the effectiveness of some of Our and Our third party partners' marketing efforts and communications;cand (4) monitor the total number of visitors, pages viewed, and the type ofcinformation displayed.

Browsers are typically set to create cookies automatically though under data protection regulations upon first use of a site, You must decide how Your browser handles cookies for that particular site. You can also choose to have Your browser notify You when cookies are being written to Your computer or accessed, or You can disable cookies entirely.

Pixel tags or clear GIFs

We may use sensing technologies that use pixel tags or clear GIFs (which are also called web beacons). These technologies allow Us to determine the effectiveness of Our e-mail and advertising and marketing efforts. For this purpose, We tie the pixel tags and clear GIFs to personally identifiable information. We may also collect information regarding the links within such marketing materials that You click on to enable Us to understand the effectiveness of Our marketing efforts.

Third-party web analytics services

We work with third party service providers, including but not limited to Google Analytics, Google Tag Manager, and AppsFlyer to help us better understand how You use the SportsBroker App and Websites.

These third-party service providers will place cookies in Your browser to collect information such as how You were referred to the SportsBroker App or Website, how You navigate around the SportsBroker App or Website, what You purchased and what traffic is driven by various marketing methods. This information will help Us to better serve You and provide You with more personalised information and product offerings.

We do not allow third-party service providers to collect Your debit card information, e-mail address, or password information. These third-party service providers may only use Your personal information to perform services for Us and may not share Your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt out of having made Your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about a visitor's activity. You may opt-out of certain Google Analytics features through Your mobile device settings, such as Your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy

To learn more about the privacy practices of Google, You may review its privacy policy located here. To disable the Google Analytics cookie and other third-party web analytics service provider cookies, You can choose to have Your browser notify You when cookies are being written to Your computer or accessed, or You can disable cookies entirely.

Google Tag Manager is an enterprise-grade tag management solution for efficient analytics. It supports third-party analytics and offers advanced tag management technologies that enable us to better understand the usage of Our product and website.

AppsFlyer is provided by AppsFlyer Ltd.

To learn more about the privacy practices of AppsFlyer, You may review its privacy policy located here. You can prevent AppsFlyer from using Your information collected from Your specific device for analytics purposes by opting out. To exercise Your choice with respect to their collection of information on SportsBroker from Your device please visit this page: https://www.appsflyer.com/legal/opt-out/

Targeted advertising

We may partner with third-party advertising networks that collect IP addresses, unique device identifiers (UDIDs), browser type, operating system, time zone, country, referring pages, and other information through the use of cookies, web server logs and pixel tags on SportsBroker Apps, Websites, emails and on third party websites and emails. They use this information to provide You with advertisementsthat are customised to Your particular preferences, including for companies that are not affiliated with us.

We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit or use Our Apps and Websites.

We use Google Ads to deliver targeted advertisements to individuals who visit or use Our Apps and Websites.

You may see these advertisements on SportsBroker Websites and third-party apps and websites, and across different devices You use. We may use this process to help Us manage and improve the effectiveness of Our marketing efforts. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit SportsBroker Websites or use Our Apps, and to understand Your opt-out choices, please visit the website of The European Advertising Industry here. Please note this does not opt You out of being served all advertising. You will continue to receive generic ads.

Please understand that SportsBroker does not control these third party cookies, and you should check the privacy policies of third-party advertising networks to see whether and how it uses cookies.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. If You receive marketing communications via email it is because You have opted-in to do so. SportsBroker operates a strict double opt-in policy. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us via Our customer service chat in-app.

We may use Email Marketing Service Providers to manage and send emails to You.

Braze

Part of the service provided and that We utilise is that of email marketing sending and push notification service provided by BRAZE LIMITED (company number: \09846844) whose registered office is at Exchange House 10th Floor, 12 Primrose Street, London, England, EC2A 2EG.

For more information on the privacy practices of Braze Limited, please visit their Privacy policy: https://www.braze.com/company/legal/privacy

Customer Relationship Management

Braze

We use Braze to help manage Our relationships with Our customers. Braze is a customer engagement platform. It tracks user interactions with web and mobile applications and provides data for targeted communication with them. Data collected is used to build custom reports and measure user engagement and retention and to then create customised touch points with users. Privacy policy: https://www.braze.com/company/legal/privacy

Zendesk

We also use Zendesk to manage the help requirements of Our customers. Zendesk is a customer service software. The usage of this service forms part of our relationship management with our customers. Privacy policy https://www.zendesk.co.uk/company/agreements-and-terms/privacy-notice/

Facebook Fan Page

The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php

Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Data Controller for the Facebook Fan Page

The Company is the Data Controller of Your Personal Data collected while using the Service. As the operator of the Facebook Fan Page https://www.facebook.com/SportsBrokerHQ/, the Company and the operator of the social network Facebook are Joint Controllers.

Facebook Insights

We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services. For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/privacy/explanation

Your Apps or Devices you use

When You use Our Apps with a device, We automatically collect information through the App or Device when it is connected to the Internet. For example, We may receive and collect information concerning device registration, operating system, settings, usage, firmware version, signal strength, search queries, network interaction, the same of the network from which You access the Internet, the Internet Protocol (IP) address of the device you are using, unique device identifiers (UDIDs), downloads, side loaded content, configuration, or service information relating to any malfunction of the App or Device. This may include information regarding Your activity on such Apps or Devices, such as virtual shares traded, pages opened, date and time of use, the time elapsed, matches monitored, completed transactions, incomplete transactions, actions taken etc.

Geolocation

In addition, to provide location-based services on Devices or through Apps, SportsBroker and third-party application providers may automatically collect real-time geographic location information or other location-based information about You and Your Device or other mobile device on which the App is installed. This information may be used to ensure We operate within the law according to Your location, provide certain device or application functionality or offer, provide and improve products and services.

Social media

We may use Your social media accounts to share information from SportsBroker Apps or Websites. In these cases, as well as when You use a SportsBroker app on a social media site or choose to join (or "like") a SportsBroker page on a social media site, the social media site may provide Us with certain information about You, including but not limited to Your contacts and other "likes". Please see the privacy policy for the applicable social media site to learn more about how these sites share Your personal information.

Business partners, contractors, and other third parties

We may collect personal information and other information about You from business partners, contractors and other third parties. This includes, but is not limited to, instances in which You affirmatively authorise third parties to provide Us with information. Such information may be collected via, but not limited to, software applications that you download or Use on Your Device or that otherwise allow You to interact with the SportsBroker enterprise.

4. How do We use Your personal information?

SportsBroker uses Your personal information across Our enterprise to provide You with a superior customer experience and, as necessary, to administer Our businesses. For example, We use Your personal information to:

Provide you with products, services and information across the SportsBroker enterprise, through emails from our businesses, and on the SportsBroker Websites and online interactive communities, Your Devices, Digital Content, Apps and software;
Administer Our programs;
To verify Your identity and age to meet all Our legal and statutory requirements;
To protect against deceptive and fraudulent activity;
Provide customer service online;
Conduct research and perform analysis in order to measure, maintain, protect, develop and improve Our products and services;
Administer contests, promotions or surveys and provide appropriate notifications;
Communicate with you about special offers, events, or new products or services that may be of interest to you;
Customise and enhance the SportsBroker Websites and advertising;
Make communications necessary to notify you regarding security, privacy, and administrative issues; and
Manage Our Business.

5. With whom do We share personal information?

Protecting the privacy and security of Your personal information is a priority at SportsBroker. SportsBroker shares your personal information with:

Other entities within the SportsBroker enterprise. SportsBroker owns and operates other operations and businesses and We may share Your personal information with Our other business units and operations, even if such business units or operations are sold.
Service providers, subcontractors and agents who perform services on Our behalf. We provide personal information to third party service providers, subcontractors, and agents that work under contract on Our behalf to provide certain services. These third parties do not have the right to use personal information We provide to them in any way that is not authorised by SportsBroker. They are contractually obligated to use such information only as necessary to assist Us and to maintain the confidentiality and security of such information.
As part of customer verification, and checks for the purpose of Anti-money laundering (AML), Know Your Client (KYC) checks, Responsible Gaming requirements and general Customer Due Diligence (CDD), we may share your personal data with Credit Reference Agencies. Such checks will in no way leave a credit search footprint on your consumer’s credit report.
Third party affiliate programs. We work with certain third-party entities to help them administer their own affiliate programs by providing them with purchasing information about their customers who make purchases from SportsBroker. We disclose only the information that is necessary to make these third-party programs work. This information is in the form of an anonymised key and includes the sum total of the purchases made at SportsBroker. We require such entities to obtain Your consent before We provide them with this information, which they usually do as part of their own process.
Payment processing companies. Debit card transactions are handled by third-party financial institutions and their vendors and contractors who receive debit card numbers and other personal information from Us to verify the debit card numbers and process transactions. Although SportsBroker's treatment of this information is governed by this policy, the use of Your information by third-party financial institutions and their vendors and contractors will be subject to their own privacy policies.
Law enforcement officials and as required by law. SportsBroker may release personal information to third parties when We determine, in Our judgement, and without Your consent, that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request; (b) enforce or apply the terms of any of Our policies or user agreements; (c ) establish or exercise Our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, the safety of person or property, or a violation of Our policies, (d) protect the rights, property or safety of SportsBroker, Our employees, Our customers, users, or others; or (e) to comply with Your request for the provision of services by a third party intermediary.
Co-branded offerings. In some instances, We may offer a service or feature that is co-branded by SportsBroker and a third-party company. If You provide information in connection with such co-branded service or feature, that information may be shared between SportsBroker and the third party. Although SportsBroker's treatment of the information is governed by this policy, the third party's treatment of Your information will be subject to the third party's privacy policy.
Sales, mergers, and acquisitions. If SportsBroker becomes involved in a merger, acquisition, restructuring, reorganisation, or any form of sale or other disposition of some or all of its assets, personal information and Your transaction history may be provided to the entities and advisors involved subject to a confidentiality agreement, and We will provide notice to you at Your email address on file before any personal information is finally transferred and becomes subject to a different privacy policy. Such a transaction may involve Us (i) retaining the right to continue to use transferred personal information in addition to the right of the transferee to use such information, and (ii) engaging in additional transfers of personal information (including new personal information) with the transferee from time to time following such a transaction.
Your Consent. We may ask if You would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

6. How do We protect personal information?

No method of transmission over the Internet, or method of electronic storage, is fully secure. While We use reasonable efforts to protect Your personal information from unauthorised access, use, or disclosure, We cannot guarantee the security of Your personal information. In the event that We are required by law to inform You of a breach of Your personal information, We may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Some of Our websites permit you to create a SportsBroker account. When You do You will be prompted to create a password. You are responsible for maintaining the confidentiality of Your password, and You are responsible for any access to or use of Your account by someone else that has obtained Your password, whether or not such access or use has been authorised by You. You should notify us immediately of any unauthorised use of Your password or account.

7. How do We respect Your choices about Your personal

information?

You may choose to opt out from receiving marketing and promotional communications from SportsBroker at any time by following the instructions below.

For SportsBroker Customers: At any time, You may choose to opt-out of the receipt of any promotional communications by clicking on the opt-out link provided at the bottom of each email and following the instructions.

Even if You opt out of receiving promotional communications, you may continue to receive emails and notifications relating to order confirmations, back order notifications, membership information, and/or other business-related communications; these are classed as transactional communications and will not contain promotional or marketing materials.

8. Does SportsBroker sell My personal information under the

customary definition of sale?

SportsBroker does not sell Your personal information under the customary definition of sale. We do not provide Your name, phone number, address, email address or other personally identifiable information to third parties in exchange for money.

Analytics & Targeted Advertising

You may choose to opt out of the collection of automatically collected information, including cookies, Google Analytics, ApssFlyer and targeted advertising, by following the instructions given in Section 3(b) above, or by using the functionality in Your browser to reject cookies.

Accessing, correcting and deleting Your information

You may have the right under Your jurisdiction's data protection law to the following with respect to some or all of Your personal information:

To request access to Your personal information (including under Article 15 of the General Data Protection Regulation ("GDPR"));
To request that We rectify or erase Your personal information (including under GDPR Articles 16 and 17);
To request that We restrict or block the processing of Your personal information (including under GDPR Articles 21 and 22);
To provide Your personal information directly to another, i.e., a right to data portability (including under GDPR Article 20); and
When We previously obtained Your consent, to withdraw consent to processing (including under GDPR Article 21).

If required by law We will grant a request to delete information, but You should note that in many situations We must keep some of Your personal information to comply with Our legal obligations, resolve disputes, or for another one of Our non-commercial business purposes.

Please address written requests for any of the above and questions about Your rights to dpo@sportsbroker.com.

Note that, as required by law, We will require You to prove Your identity. We may conduct an identity verification by email. Depending on Your request, We will ask for information such as Your name, date of birth and a copy of photo identification in the form of a driver's licence or passport. Following a request, We will use reasonable efforts to supply, correct or delete personal information about You in Our files.

9. Whom do I contact if I have questions or concerns?

If You have any questions about this Privacy Policy, please contact us at dpo@sportsbroker.com or contact customer service via the SportsBroker app.

10. What other information about SportsBroker's Privacy Policy

would I want to know?

Policies for Minors, those aged under 18

SportsBroker operates a strict 18 or over policy to sign-up and create a SportsBroker account.

If You are a parent or guardian who believes that Your Minor under the age of 18 has submitted personal information or other information to Us without Your consent, please contact dpo@sportsbroker.com. Once We verify that You are the parent or legal guardian, at Your request, We will promptly provide You information regarding what, if any, personal information We have collected about Your child and how it has been used or shared. We will, at Your request, remove personal information about Your child from Our database and instruct any affiliates and third-party partners to do the same.

Data retention policy

We will retain Your information for as long as Your account is active or as needed to provide You with services. We will retain and use Your information as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.

Authorised Agent

You may use an authorised agent to submit a request to access Your information, delete Your information, or opt out of the sale of Your information. To designate an agent for these purposes:

You must provide us with a copy of a written and signed permission given to Your authorised agent; and
You must verify Your own identity directly with Us.

Do Not Track Disclosure

Certain web browsers may provide an option by which You may ask Your browser to inform websites You visit that You do not wish Your activities to be tracked by cookies or other persistent identifiers, commonly called "Do Not Track Signals".

Although SportsBroker Websites are currently unable to respond to Do Not Track Signals, You may opt out of tracking activities by following the instructions in this Privacy Policy to opt out of web analytics and behavioural advertising.

Important information about third party devices, ISPs, websites and

applications

This Privacy Policy applies solely to information collected by the SportsBroker enterprise. Whenever You click on links and banners on any SportsBroker Website that take You to a third-party website or You use, download or install third-party software applications onto Your Device, Your use of those third party websites and/or software will be subject to the third-party's privacy policies, not SportsBroker's.

Additionally, please note that when using SportsBroker Apps or Websites, third party mobile device manufacturers and internet service providers (ISPs) may collect personal information about You and Your use of such third-party products and services will be subject to the third party's privacy policies.

In addition, Our website may include links to other websites whose privacy practices may differ from those of SportsBroker. If You submit personal information to any of those sites, Your information is governed by their privacy policies. We encourage You to carefully read the privacy policy of any website You visit.

If you are concerned about how Your personal information is used, please email us at dpo@sportsbroker.com or contact us via Our customer support in-app. You may also have the right to lodge a complaint against us. To do so, contact Your local data protection authority.

By doing business or interacting with SportsBroker, you are consenting to the transfer, storage, and processing of Your personal information to and within facilities located in the United Kingdom, the European Union and other facility locations selected by SportsBroker.

Terms of Use

Any dispute between You and Us regarding the privacy of Your personal information is subject to this Privacy Policy and the terms of use or terms of service applicable to Our product or service You use, including limitation on damages, resolution of disputes, and application of the law of the United Kingdom.

Contact Information

If You have questions or concerns about this Privacy Policy or Our privacy practices, You may contact Us by emailing dpo@sportsbroker.com. You may also mail inquiries and concerns to: Sport Brokers (UK) Ltd, 66 Bootham, York, England, YO30 7BZ, England, United Kingdom